Outstanding Service and Reliability!" I recently needed to find a new pool repair company, and I’m so glad I found FOX POOLS. Over the past year, they’ve completely reassured me that I made the right choice. Every time I’ve reached out for service, they’ve responded quickly—usually within an hour, if not sooner. Their team is knowledgeable and takes the time to explain what needs to be done to fix or improve my pool system. What truly sets FOX POOLS apart is their exceptional communication. They always remind me of appointments in advance and let me know when they’re on the way. I’ve worked with both Matt and Larry, and they’ve been fantastic. They have extensive experience, especially with my less common brand of pool equipment, and have consistently provided expert solutions. Additionally, their prices are fair and competitive, giving me peace of mind knowing I’m getting quality service at a reasonable cost. It’s incredibly reassuring to know that if anything goes wrong, FOX POOLS is there to help. Highly recommend! - 11/20/2024 

So disappointed in the way the owner runs his business. Communication was a fail, everyone that came out told us something different. Need a step repair. One employee tells us a 13 inch step doesn't meet code and another came out and said it did. Had liner guy come out uncover our pool during fence construction and left the liner off in the way for the contractors. Frustrating when the owner was told previous about the contractors being here. Husband was told on the phone that someone would be out to cover it back up and that was a fail as well. He has absolutely NO COMPASSION for someone with a disability that didn't fit in his pool textbook! My past experience with this company for repairs was awesome but this has been beyond disappointing! Myself and my husband both contacted the owner about his mishaps and he didn't have the decency to even reply! It you have a pool situation that more than "normal" I wouldn't recommend them at all! Not only did the owner disregard his mishaps, he proceeded to back step on the things he told me in text conversation which I have. I hate leaving a company a bad review but when you don't have the decency to communication with your customer then you leave me no choice! We will take our money elsewhere! - 11/13/2024 

Fox Pools closed my pool in October 2024. The team arrived punctually. They were friendly, knowledgable, helpful, persistent, and efficient! Fox pools really sets the bar for fair value and customer service in the pool domain. I’ve seen a number of pool service companies, and these guys are, by far, the BEST! - 10/16/2024 

They were able to come out within a week of me calling and explaining my situation. They arrived within the time frame given & even sent a link with the name of the technicians that I was able to track. They went right to work and explained missing or needed replacement parts. The cleaned the pool, filter & checked the salt chlorinator. The pool was closed for the winter. We have only lived here for 2 weeks so this lifted a big burden. I will use them to do the repairs and opening in the spring. They get an A++ from me - 10/02/2024 

Fox Pools LLC has been a great company for servicing my in ground pool. I highly recommend them. Their techs are personable, professional and provide excellent service. I could not be happier and look forward to working with them for years to come - 9/24/2024 

This company is truly amazing, always come in and out and get the job done without any issues. They are such a caring team and even jumped my car for me this morning! I’ve used another pool company in the area before I found Fox Pools and I will always choose Fox Pools over any other business! No one compares. - 9/17/2024 

Superb service. Outstanding customer service from setting an appointment to communication between Fox Pools to final service by the technician nothing but exceptional - 9/05/2024 

Steven was incredibly gracious, friendly, took his time to explain everything and was very transparent about what needed to be done and what could wait. Gave me great confidence in the information in our inspection. Will absolutely use him for any repairs we need done. - 9/03/2024 

Scheduling was super easy with the app (did not have to wait for office to be open!), they came the next morning, and the technician seemed knowledgeable and efficient. Happy customers! - 7/30/2024